Office of the Ombudsman
7.1 The Office of the Ombudsman: The President shall appoint a senior faculty member with the title of Ombudsman. The Ombudsman shall respect the sensitive and confidential nature of the position and the privacy of all persons soliciting assistance from the Office of the Ombudsman, thereby protecting them against retribution. The Ombudsman's functions shall include the following charges:
7.1.1 The Ombudsman shall establish simple, orderly procedures for receiving requests, complaints, and grievances of students.
7.1.2 The Ombudsman shall assist students in accomplishing the expeditious settlement of their problems and may advise a student that the student's request, complaint, or grievance lacks merit, or that the student should seek a remedy before another duly-constituted body or officer of the University; or the Ombudsman may deem it appropriate to assist the student in obtaining an informal settlement of the student's problem.
7.1.3 The Ombudsman shall have broad investigatory powers and direct and ready access to all University officials from the President down.
7.1.4 When necessary, the Ombudsman shall report directly to the President valid complaints for which no remedy has been found. The Ombudsman shall also report any recommendations regarding such complaints.
7.1.5 The Ombudsman shall make periodic reports to the president regarding the operation of the Office of the Ombudsman.
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